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Your Rights and Our Legal Commitments

dax96 operates under a clear legal framework so you know exactly where you stand — from how your account data is handled to what governs your use of the platform.

Account Data RightsJurisdiction-Dependent AccessDANA, OVO, GoPay Wallet TermsCookie & Privacy PolicyContact for Legal Requests

Explore the Lobby Read FAQ

How Our Legal Terms Apply to Your Account

dax96 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Using dax96 means you agree to the terms set out here, which govern your account, your transactions, and how we handle your information. These terms apply wherever access is permitted under local law — if you are in a region where online gaming is restricted, these

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terms do not create any right of access. Your account is personal and non-transferable; sharing login credentials or allowing third-party access is a breach of these terms and may result in account suspension. Deposits and withdrawals processed through DANA, OVO, or GoPay are subject to both
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our platform terms and the individual wallet provider's conditions — we recommend reviewing those separately. We reserve the right to update these terms; when we do, we will notify you via the contact method on your account. Continued use after notification constitutes acceptance. For players in
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Palembang and across Indonesia, availability of specific game categories and payment rails may vary based on applicable local regulations at the time of access.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

KEAMANAN AKUN

How We Protect Your Data and Account

Account security and data handling are not afterthoughts at dax96 — they are built into how the platform works. Your wallet connections to DANA, OVO, and GoPay are verified at the account level, and we do not store full payment credentials on our servers. Here is what we do on your behalf.

Data Retention Policy

We keep your account data only as long as required by applicable law or as needed to operate your account. You can request a summary of what we hold at any time through our email channel.

Cookie Handling

We use session and analytics cookies to keep your account login active and to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security Steps

Login uses OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact live chat immediately — we can freeze account activity while we investigate.

Requesting Changes to Your Data

To correct, update, or request deletion of your personal data, email our legal support address with your account ID. We will confirm receipt and process the request in line with applicable local law.

BANTUAN HUKUM

Reach Us for Legal and Account Queries

If you have a question about your rights, a data request, or a legal concern about your account, our support team handles these through dedicated channels. We aim to respond to formal legal and data requests within a reasonable timeframe — raise your query through the channel that fits your need.

Live Chat Support Reach our account and legal support team directly via live chat on the platform. Available around the clock for account-related legal queries and wallet verification questions.

Email for Formal Requests Send formal data access, correction, or deletion requests by email. We handle these separately from general support to make sure your legal request is logged and tracked properly.

Account Help Centre Our help centre covers common legal questions — account ownership, wallet linking rules for DANA and OVO, and what happens to your data if you close your account.

Common Legal Questions About Your Account

These are the questions we hear most often about legal terms, data rights, and account policies on dax96. If your question is not here, our live chat team can help.

Access depends on local law and the regulations that apply in your specific region. We recommend checking whether online gaming is permitted where you are before opening an account.

We collect the information needed to verify your identity and link your payment wallet — such as your name, mobile number, and DANA, OVO, or GoPay account details. We do not collect more than is necessary.

Yes. Email our legal support address with your account ID and a data access request. We will compile and send you a summary of the personal data we hold, in line with applicable local law.

Send a deletion request by email with your account ID. We will close the account and remove personal data that we are not legally required to retain, then confirm once the process is complete.

When your account is closed, the wallet link is removed from our system. Any pending withdrawal to your GoPay or OVO wallet will be processed before closure is finalised.

Reach out via our email legal channel first — most issues are resolved there. If you remain unsatisfied, you may escalate to the relevant consumer protection authority in your region of Indonesia.

Your Rights and Our Legal Commitments

How We Protect Your Data and Account

Data Retention Policy

Cookie Handling

Account Security Steps

Requesting Changes to Your Data

Reach Us for Legal and Account Queries

Common Legal Questions About Your Account

01 Is dax96 available in my region of Indonesia?

02 What personal data does dax96 collect when I register?

03 Can I request a copy of the data dax96 holds on me?

04 How do I ask dax96 to delete my account and data?

05 What happens to my GoPay or OVO wallet link if I close my account?

06 Who do I contact if I believe my legal rights have not been respected?

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