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How dax96 Handles Your Account Data

Your account data — including wallet details for DANA, OVO, and GoPay — is handled with clear rules on what we collect, why we collect it, and how long we keep it.

Data Collection PolicyDANA · OVO · GoPay Wallet PrivacyAccount Security PracticesYour Access RightsContact for Data Requests
dax96 How dax96 Handles Your Account Data
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Reach Us About Your Data

Live Chat Open the chat widget from any page on dax96 to reach our account support team directly. Available around the clock for data access and deletion requests.
Email Support Send your data request or privacy question to our support address. We aim to respond within one business day and confirm receipt immediately.
Account Help Centre Log in to your dax96 account and navigate to Account Settings to submit a data access or correction request directly through your profile page.
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How We Protect and Manage Your Data

Encrypted Connections

Every page on dax96 runs over SSL encryption. Your login credentials, wallet details for DANA or OVO, and session tokens are never transmitted in plain text.

Cookie Controls

We use session cookies to keep you logged in and remember your GoPay or DANA payment preference. You can clear or block cookies from your browser settings at any time without losing your account.

Data Retention Schedule

Transaction records are kept for the period required under applicable local law. Once that period ends, records are deleted on a rolling basis — we do not hold data longer than necessary.

Your Right to Access and Correct

You can request a copy of the personal data we hold on your account, ask us to correct inaccurate details, or request deletion where local law permits — via live chat or account settings.

Privacy Questions We Hear Most

We collect your registered name, email address, device type, and the wallet identifier you use — DANA, OVO, or GoPay. Transaction timestamps and amounts are also logged to support dispute resolution.

We share only what payment processors like DANA, OVO, or GoPay need to complete your transaction. We do not sell personal data to advertisers or unrelated third parties under any circumstances.

Retention periods follow local regulatory requirements. Once those obligations are met, data is deleted on a rolling schedule. You can ask our support team for details specific to your account.

Log in and go to Account Settings, or contact us via live chat. We confirm receipt immediately and aim to fulfil data access or deletion requests within the timeframe required by applicable local law.

Wallet identifiers are stored in encrypted form and accessible only to authorised personnel. All connections to dax96 use SSL, so your payment details are never exposed during a session.

Yes. Open a request through Account Settings or reach our support team via live chat. Corrections to name, email, or contact details are processed after we verify your account identity.